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Chicago Airport United Terminal – A Comprehensive Guide

Chicago is a bustling city with one of the busiest airports in the country. O’Hare International Airport is home to many airlines, including United Airlines, which operates out of Terminal 1. The United Terminal at O’Hare serves as a hub for United Airlines and is used by thousands of travelers every day. Whether you are a frequent flyer or just passing through, this guide provides everything you need to know about the United Terminal at Chicago O’Hare International Airport.

Terminal Location and Layout

The United Terminal at Chicago O’Hare International Airport is located in Terminal 1, which is the largest terminal in the airport. Terminal 1 is divided into two concourses, A and B, which are connected by an underground pedestrian walkway. The United Terminal is located in Concourse B, with gates B1 to B18. The terminal is easy to navigate and provides travelers with a variety of shops, restaurants, and other amenities. The terminal features modern and comfortable seating areas, power outlets and Wi-Fi access, making it a great place to relax before your flight. Whether you’re in need of a quick snack or a place to work, the United Terminal has something to offer everyone.

Additionally, the United Terminal also offers a range of premium services, such as United Club lounges, baggage storage facilities, and priority check-in and security lanes for eligible passengers. These services are designed to make your travel experience as stress-free and comfortable as possible. With its convenient location and impressive facilities, the United Terminal at O’Hare International Airport is a must-visit for all travelers.

Arrival and Departure Information

Arriving passengers will enter the terminal on the lower level, where baggage claim and ground transportation options are located. There are a variety of ground transportation options available, including taxis, rental cars, and public transportation. If you are departing from the United Terminal, check-in is located on the upper level. Passengers should allow enough time to go through security and reach their gate, especially during peak travel times.

Amenities and Services

The United Terminal at O’Hare offers a variety of amenities and services to make your travel experience more enjoyable. There are numerous shops and restaurants located throughout the terminal, offering a range of options for food, drinks, and gifts. The terminal also has a lounge for United Airlines customers, where you can relax and enjoy a quiet space before your flight.

Other amenities include:

  • Free Wi-Fi
  • Charging stations and outlets
  • ATMs and currency exchange
  • Showers
  • Business centers with computers and printers

Navigating the Terminal

The United Terminal at O’Hare is easy to navigate, with clear signs directing passengers to their gates and other amenities. There are also interactive directories located throughout the terminal to help you find your way. If you need assistance, United Airlines staff is available to help you at the customer service desk.

Accessibility Information

The United Terminal at O’Hare is fully accessible for travelers with disabilities. There are elevators and ramps throughout the terminal, and wheelchairs are available for use. Passengers who need assistance can request it at the customer service desk.


The United Terminal at O’Hare International Airport is a convenient and well-equipped terminal for travelers. Whether you are arriving or departing, the terminal offers a variety of amenities and services to make your travel experience as enjoyable as possible. Use this guide as a resource for navigating the terminal and making the most of your time at the airport.

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